Friday, July 2, 2010

Rethinking Our Current Challenges The Context for Change

In this chapter we will discuss the challenges in higher education that are currently creating a climate conducive to change. We will look at our opportunities for innovation through the lens that Peter Drucker (2002) offered in relation to conditions that make change possible. Drucker outlined seven areas of potential opportunity which can support innovation. Five of those are apparent in higher education today: new knowledge, changes in perception, demographic changes, industry and market changes, and process needs.

The Time for Innovation

Before we outline our strategy for undertaking this monumental task of shifting to a new paradigm, we need to make the case for making this shift at all. One of the many points that we debated as co-authors was whether it was absolutely necessary to recount the litany of stresses currently affecting higher education. Since everyone reads every day about the technological, societal, market, and political pressures on higher education, we questioned whether more discussion of these pressures would be informative, repetitive, or simply depressing for the reader.

After much thought, discussion, and coffee, we realized that we were thinking about this question from a habitual way of seeing the issues, in part because we too have read so often about these issues as problems. Instead of viewing these issues as negatives, the high winds and hard rains of the perfect storm intent upon sinking our ship, we reminded ourselves that storms are not solely forces of destruction but natural events that generate great power, that usher in a new weather system, that clear debris and refresh our environment. Our goal is to demonstrate how the forces that we read about and discuss on a daily basis are, in fact, power to be harnessed, opportunities for change. In Clark Kerr’s 1994 analysis of the history of higher education, a history that he says gets more glorious upon reflection while fear of the future gets more dreadful, he poses the question, Why are we always so happy looking backward and so unhappy looking forward? We will undertake the challenge of looking forward, if not with complete happiness, at least with cautious optimism.

If we analyze the evolution of higher education in the United States we will see strategic junctions and times of significant challenges. In each era, academic institutions responded and took action, and higher education, subsequently, was strengthened. The calls today to reevaluate higher education are consistent with that pattern. We are at a strategic junction in which many internal and external variables are leading to questions and concerns about the relevancy of higher education, its current status, and its path to the future.

As a result, many universities, organizations, accreditation bodies, governments, and researchers are engaged in efforts to innovate. Their goal is to find ways to assure that, despite the significant challenges higher education faces, it will continue to be relevant, a key contributor to advancing knowledge and educating people for productive and successful lives. This role of higher education is necessary for sustaining a prosperous civic society. The study of the current challenges will be benefited greatly by examining colleges and universities as open systems, dynamic organisms,shaped by and shaping the environment. It is the unique structure, mission, role, and value of each university, understood in the context of the changing environment, which will allow us to address the challenges, maximize the opportunities, and also develop an enhanced vision for higher education. While there are general features and challenges common to all institutions, each institution also has unique features and challenges; there is no one-size-fits-all challenge or solution. With that in mind, we will discuss general and significant threats all institutions face, large or small, public or private. It is a time of great opportunities for those who have an interest in shaping the future of higher education, for those who, like Ernest Shackleton, maintain optimism in the face of extreme challenge.

Research on innovation and entrepreneurship demonstrates that in times of crisis or economic hardship, the opportunities for innovation increase, for the sense of crisis creates motivation for change. For example, the skyrocketing cost of gasoline in 2008 created a sense of crisis for individuals and businesses, thus creating a climate conducive to innovation in the area of alternative fuels. The sense of crisis creates a willingness and an interest in these innovations on the part of consumers and innovators, who if gas were one dollar per gallon would most likely be disinterested.

Innovative change is greater than incremental change because it results in a new condition that is measurably different from the status quo. Innovation may be achieved through the introduction of new or different policies, regulations, or practices and procedures. Our definition of innovation includes changes and processes that expand and reconceive the scope of higher education.

Management expert Peter Drucker (2002) suggests that most innovations “result from a conscious, purposeful search for innovation opportunities, which are found only in a few situations” . He identifies seven sources of potential opportunity through which systematic analysis and knowledge can support innovation. Some are internal to organizations, for example, process needs and market changes. Others are external sources of opportunity, for example, demographic changes, new knowledge, and changes in perception. We will look at five of these innovation opportunities which offer the greatest potential for stimulating change in higher education. These forces are converging to create a climate conducive to innovation and subsequently to transformation. Drucker explains that at the heart of successful entrepreneurship is innovation: “the effort to create purposeful focused change in an enterprise’s economic or social potential” . This is achieved through “a commitment to the systematic practice of innovation” . The future of higher education depends upon innovative entrepreneurs to lead this purposeful and focused change.