Friday, July 2, 2010

Changes in Perception

The second area of potential opportunity identified by Drucker is changes in perception. The public perception of higher education is changing, thus creating a climate conducive to change. Once heralded as the finest educational system in the world, higher education in the United States is now perceived to be falling behind other countries and not producing qualified graduates. John Doerr, considered one of the top technology venture capitalists in the world, called education “the largest and most screwed-up part of the American economy” (quoted in Carlson & Wilmot, 2006, p. 267). Similarly, Peter Drucker said, “Thirty years from now [1997] the big university campuses will be relics. Universities won’t survive. . . . Do you realize that the cost of higher education has risen as fast as the cost of health care? Such totally uncontrollable expenditures, without any visible improvement in either the content or the quality of education, means that the system is rapidly becoming untenable. Higher education is in deep crisis” (quoted in Carlson & Wilmot, 2006, p. 267). These and other leaders in business and industry have chimed in on the emerging public outcry for accountability in higher education. Education professors Terenzini and Pascarella (1994) called into question some of the basic tenets of American higher education. They found that educational quality did not correlate with an institution’s reputation or standing. Similarly, they questioned the assumption that good researchers are good teachers, calling into question education techniques, in particular the lecture method.

In an open letter entitled An American Imperative: Higher Expectations for Higher Education, the Wingspread Group (1993) charged that “some faculties and institutions certify for graduation too many students who cannot read and write very well, too many whose intellectual depth and breadth are unimpressive, and too many whose skills are inadequate in the face of the demands of contemporary life”. They conclude that “A disturbing and dangerous mismatch exists between what American society needs of higher education and what it is receiving. Nowhere is the mismatch more dangerous than in the quality of undergraduate preparation provided by many campuses”.

In support of this claim, a National Adult Literacy Survey conducted in 1993 found that large numbers of graduates were unable to use basic skills including reading, writing, computation, and elementary problem solving (Lucas, 1994, xiii). A decade later Brown University conducted the Futures Project, a four-year examination of the major forces affecting the future of higher education. The Futures Project investigated the impact of competition and market values on higher education, targeting three specific areas: autonomy and accountability, responsibility for student learning, and access and attainment. In the report on the project, The Future of Higher Education (Newman, Couturier, & Scurry, 2004), the authors called for institutional responsibility with regard to student learning, claiming that at most institutions “there is an unspoken, comfortable conspiracy between faculty and students not to bother each other too much; mediocrity reigns”.

A similar claim was made in Declining by Degrees: Higher Education at Risk (Hersh & Merrow, 2005), a collection of essays accompanying a PBS documentary, which exposed a lack of accountability for student learning and an unhealthy focus on research and athletics as well as other prestige factors that had little to do with educating students. Even more candid was Lewis’s (2006) indictment of undergraduate education, in which he claimed that universities have forgotten their purpose, namely, creating educated adults who will take responsibility for society. In the same vein, Bok’s (2005) critique of higher education’s shortcomings focused both on the failure of universities to prepare citizens and the need to improve teacher quality because not enough attention is paid to pedagogy.

This is not the first time, of course, that higher education has been deemed as disaster. Lucas (1994) identified three common themes among commentators from 1965 through the 1990s: (1) professionalization of scholarship in higher education was a factor contributing to fragmentation; (2) the tendency to view knowledge as a commodity contributed to the confusion of what constituted a relevant liberal education; and (3) the structure of the university itself was a root cause of the decline. “Such allegations had been heard before, of course,” said Lucas. “But they were given new clarity and force in analyses of the apparent decline of liberal educational values” (p. 268). The many critiques of the state of higher education have clarified the issues creating external pressure for changes in higher education.